LINE MANAGEMENT SKILLS FOR AGENCY PROFESSIONALS
This workshop is all about sharpening the people management skills and behaviours agency staff need to go from practitioner to effective line manager. As line managers have to be everything from counsellors to disciplinarians, we look at building people’s communication skills and emotional intelligence alongside personnel management techniques.
The workshop suits multiple levels of experience, with content focusing on increasing engagement and productivity while creating the right working environment. We also help managers understand personalities and management styles, so they can help people reach their full potential at work.
FIND OUT MORE
Call 020 7164 6405 or
Email enquiries @ henshallcentre.com
Setting and managing by effective objectives
Performance management techniques
Understanding motivation factors
Giving effective feedback and praise
Plan and manage development
Dealing with problematic situations (e.g. lateness)
How to use coaching and mentoring models
How to have effective one-to-ones
Delegation and empowerment
How to teach good time management
Writing a personal development plan
Conducting an annual review
Develop your team’s resilience and assertiveness
Looking after your team’s mental wellbeing.
Management communication skills focus
START YOUR LEARNING ADVENTURE
Call learning director Liton Ali on 020 7164 6405 or email enquiries @ henshallcentre.com to find out how we can help you achieve your goals.
Or fill in the contact form with a message.